Welcome to TheWeiter ("we," "our," or "us"), accessible via www.theweiter.com (the "Platform"). By accessing, browsing, or using our Platform and related services, you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not access or use the Platform.
1. User Responsibilities
All users accessing the Platform agree to:
- Accurate Registration: Provide accurate, current, and complete information during the registration process and keep your account information updated.
- Account Security: Maintain the confidentiality and security of your login credentials and accept responsibility for all activities that occur under your account.
- Responsible Use: Use the Platform responsibly and solely for its intended operational purposes.
- Legal Compliance: Comply with all applicable local, national, and international laws, rules, and regulations while using our services.
- Intellectual Property: Respect all intellectual property rights belonging to TheWeiter, its partners, and other third parties. You agree not to copy, modify, distribute, or create derivative works from any content on the Platform without explicit written permission.
2. Restaurant Partner Obligations
Restaurant operators and partners listing their services on TheWeiter are strictly responsible for:
- Accurate Menu Listings: Ensuring all menu items, descriptions, ingredients, and allergen warnings are accurate and up to date.
- Pricing Accuracy: Displaying accurate and transparent prices for all products, items, and applicable fees.
- Food Quality & Safety: Maintaining high standards of food preparation, storage, and handling, and strictly complying with all local food safety regulations and health guidelines.
- Order Fulfillment: Timely preparing, processing, and fulfilling customer orders accepted through the Platform.
- Customer Service: Managing customer inquiries, complaints, and service issues related to food quality or order errors professionally and efficiently.
3. Account Suspension and Termination
We reserve the right to suspend, deactivate, or permanently terminate your account or access to the Platform at our sole discretion, without prior notice, if we determine that you have:
- Violated any provision of these Terms of Service.
- Engaged in fraudulent, abusive, deceptive, or unlawful activities.
- Posed a risk to the security, integrity, or reputation of TheWeiter, its partners, or other users.
4. Platform Evolution and Updates
TheWeiter is continuously improving. Platform features, functionalities, and user interfaces may evolve or change over time. We reserve the right to update or modify these Terms at any time.
When changes occur, we will update the "Last Updated" date at the top of this page. Your continued use of the Platform following any modifications constitutes your explicit acceptance of the revised Terms of Service.
5. Limitation of Liability
To the maximum extent permitted by applicable law, TheWeiter shall not be liable for any indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the Platform, including food quality issues or delays caused by independent third-party restaurant partners or delivery drivers.
6. Contact Us
If you have any questions or concerns regarding these Terms of Service, please contact us at:
- Website: www.theweiter.com
- Email: support@theweiter.com